Hi all,
I’ve been running into persistent issues with the RingCentral Android app and wondering if others are experiencing the same — or have found a fix.

The Errors I'm Seeing:

1. Every time I open the Phone tab in the app, I get this popup:

   "Phone calls only"
   Sorry, we are having a temporary server issue. You can continue to make and receive phone calls, but cannot use other features.

2. Occasionally, I also get:

   "Cannot recover"
   Sorry, we're having trouble recovering your app.

What Works:

• I can make and receive calls

• Voicemail and fax features work fine

️ What I've Tried:

• Reinstalled the app

• Cleared storage/cache

• Granted all app permissions (Phone, Contacts, SMS, etc.)

• Tried on Wi-Fi and mobile data

• Verified that the app is not battery-optimized or restricted

• The issue has been there since I first installed the app

I’m starting to wonder if it’s a provisioning problem (like messaging/SMS not enabled on the backend), but I can’t confirm.

Anyone else seeing this? Is this just cosmetic or is something actually broken?

Thanks!

(Screenshots attached with phone number blurred for privacy.)