Persistent “Phone Calls Only” and “Cannot Recover” Errors on Android App

Hi all,
I’ve been running into persistent issues with the RingCentral Android app and wondering if others are experiencing the same — or have found a fix.

❗ The Errors I'm Seeing:

1. Every time I open the Phone tab in the app, I get this popup:

   "Phone calls only"
   Sorry, we are having a temporary server issue. You can continue to make and receive phone calls, but cannot use other features.

2. Occasionally, I also get:

   "Cannot recover"
   Sorry, we're having trouble recovering your app.

✅ What Works:

• I can make and receive calls

• Voicemail and fax features work fine

🛠️ What I've Tried:

• Reinstalled the app

• Cleared storage/cache

• Granted all app permissions (Phone, Contacts, SMS, etc.)

• Tried on Wi-Fi and mobile data

• Verified that the app is not battery-optimized or restricted

• The issue has been there since I first installed the app

I’m starting to wonder if it’s a provisioning problem (like messaging/SMS not enabled on the backend), but I can’t confirm.

Anyone else seeing this? Is this just cosmetic or is something actually broken?

Thanks!

(Screenshots attached with phone number blurred for privacy.)