The constant ringing occurs with these conditions:
- RingCentral Desktop app version 22.3.10 or higher
- 'Headset controls' turned on
- Plantronics Hub installed and using a Plantronics headset.
The RC app continues to ring if I don't pick up an incoming call or I'm on an existing call and I don't pick up. The ringing will not stop unless I turn off 'Headset controls'. This all began with RingCentral Desktop app version 22.3.10 (around 8/1/22) and support hasn't found a fix as of this writing, 9/13/22.
This is affecting multiple users with two different Plantronics headsets models (Savi 8220 and Savi W710). Jabra users are not affected.
