Question

porting from google voice

10 months ago
October 2, 2024
1 reply
424 views

techdre1
New Participant

im porting from google voice, the ring central wizard is asking me for a recent bill, but my google voice is free, i do not have bills and i’m unable to proceed with the port request.

Mary-Community_Moderator
Community Manager
2504 replies
10 months ago
October 4, 2024

Hi @techdre1, you are still allowed to port your number to us. Instead of providing a recent bill, send a screenshot of your online account that shows your name and phone number. Include a note explaining that your number is free and you don't have a bill. If your request is still rejected, you may send an email to ntd.helpdesk@ringcentral.com.

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