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Question about transitioning from old phones to new phones.

  • January 22, 2026
  • 2 replies
  • 77 views

  • New Participant

We will be using our own non-provisioned phones, the Poly Rove40’s.  Our main number will be ported over to Ring Central on Tuesday (1/27) at 10 am CST.  This is in the middle of our busy time.  Can I provision the phones ahead of time (a day or two ahead of time) to where I can just unplug our old phones and plug in our new phones once we get confirmation of a successful port, and not miss any calls?

2 replies

Mary-Community_Moderator
Community Manager
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Hi ​@HSM
Yes, you can absolutely provision your Poly Rove 40 phones ahead of time. In fact, doing so is a best practice to ensure a "plug-and-play" experience on the day of your port. 

Since these are non-provisioned (BYOD) phones, you will use Assisted Provisioning to point them to RingCentral's servers while your main number is still with your old provider.


Mary-Community_Moderator
Community Manager
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