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Question

RC 800 Number Location Based Forwarding

  • November 27, 2021
  • 1 reply
  • 245 views

Hi there, we have 5 retail stores across the country and are expanding quickly. I just signed up for a Ring Central 800 number and would love for it to forward the call to the closest location based on caller id. Or if a customer could enter their zip code, it could forward based on that. Is this an option with RC or through a 3rd party?

1 reply

Mary-Community_Moderator
Community Manager
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Hi, @Bubbly Paws St Louis Park We don't have this capability available, but this is an excellent feature to add. You can recommend this in our Ideas Portal at https://ideas.ringcentral.com/.