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Answer

Recording

  • October 7, 2024
  • 4 replies
  • 123 views

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How to record a non phone presentation in clients home

Best answer by Problem Solver

I don’t think RingCentral was design to record face-to-face meetings.

If you care only about capturing the audio of the conversation with your client I’d look into using a different software, like a “voice recorder app” 

If you care about capturing auido & video, easiest would be to use your phone camera.


If you really want to use RingCentral for recording face-to-face meetings I’d do this:
- start a video meeting on your mobile phone
- no need for other participants to join
- no need to allow camera or to share screen
- just make sure you are not muted and record the meeting. 
- it will output an .mp4 file (which you can convert to .mp3)

using a random “Voice recorder app” is much easier

4 replies

Problem Solver
  • Participating Frequently
  • October 8, 2024

What does this mean? 
Here are a few things one can record:
- record a phone call
- record a video meeting
- record a greeting for voicemail
- record a greeting that plays before connecting a call

It sounds to me like you are talking about something completely different though. Please provide more details.


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  • Author
  • New Participant
  • October 9, 2024

Meeting with a client in their home for Medicare.  How to record?


Problem Solver
  • Participating Frequently
  • Answer
  • October 9, 2024

I don’t think RingCentral was design to record face-to-face meetings.

If you care only about capturing the audio of the conversation with your client I’d look into using a different software, like a “voice recorder app” 

If you care about capturing auido & video, easiest would be to use your phone camera.


If you really want to use RingCentral for recording face-to-face meetings I’d do this:
- start a video meeting on your mobile phone
- no need for other participants to join
- no need to allow camera or to share screen
- just make sure you are not muted and record the meeting. 
- it will output an .mp4 file (which you can convert to .mp3)

using a random “Voice recorder app” is much easier


Mary-Community_Moderator
Community Manager
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@Willy 
If @Problem Solver’s suggestion helped, please mark it as the best answer. :)