I have 4 x accounts all linked. In the RingCentral Desktop app under contacts the user sees all users as contacts from all 4 accounts. Is there any way to restrict it to just see the users from the account that the user belongs to?
Best answer by Mary-Community_Moderator
Hello
If your RingCentral accounts are "linked" (forming a unified company directory), it's generally not possible to restrict the Desktop app's "Contacts" view to only show users from a specific account.
RingCentral's design aims for easy internal communication across all linked users.
Workarounds:
Encourage users to utilize Favorites for frequent contacts.
Users can create Custom Contact Groups for their direct team.
Promote using the search bar for specific colleagues.
If strict contact segmentation is critical, please submit a feature request at:
Hope this helps clarify!
+1Hello
If your RingCentral accounts are "linked" (forming a unified company directory), it's generally not possible to restrict the Desktop app's "Contacts" view to only show users from a specific account.
RingCentral's design aims for easy internal communication across all linked users.
Workarounds:
Encourage users to utilize Favorites for frequent contacts.
Users can create Custom Contact Groups for their direct team.
Promote using the search bar for specific colleagues.
If strict contact segmentation is critical, please submit a feature request at:
Hope this helps clarify!
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