Ringcentral app copying personal text messages to admin inbox

My ringcentral admin is getting personal text messages of selective ringcentral users in her inbox. She is getting personal texts from personal phone # to another personal #. Is this a security bug ringcentral should look into ?

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I am having same issue and reported to tech support. Waiting for a response.

Please do open a case so we can look into what's going on!

We have the same issue. Has anyone received an answer for why this happens and/or what to do about it? So far, support does not understand what I'm communicating.

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