Question

RingCentral App (Glip) - Presence Indicator dots

Forum|Forum|6 years ago
January 24, 2019
10 replies
684 views

laurie6838
New Participant

Has anyone noticed with the latest upgrade in Glip that when the presence indicator turns red when you are busy, once you are available, it does not automatically turn back to green to indicate you are free?

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ted-jaffe
Participating Frequently
Forum|Forum|6 years ago
January 24, 2019

Hi Laurie,
It's a know bug we are fixing in our next release. Should only happen once in a while. For now please set yourself back to green manually while we work to fix this.

Thanks for reporting it!
Ted

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laurie6838
Author
New Participant
Forum|Forum|6 years ago
January 24, 2019

Thanks for your quick reply Ted. :)

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Chris135153039
Known Participant
Forum|Forum|6 years ago
February 5, 2019

It's a know bug we are fixing in our next release.

It's two weeks later. Any idea when we'll see a fix for this?

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ted-jaffe
Participating Frequently
Forum|Forum|6 years ago
February 5, 2019

Hi Chris, please check back end of next week (Feb 15th).

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paul-tortora
New Participant
Forum|Forum|6 years ago
February 6, 2019

This reply was created from a merged topic originally titled Bug: Desktop app: my status switches to "on call" and stays that way. I've experienced this several times in the past couple of weeks. I notice that my status is red and indicated "on call" after I've finished a phone call. It stays that way until I change it back to green.