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Question

Ringcentral app hangs then closes on iOS 13 beta 4 when trying to make or take a call.

  • July 31, 2019
  • 7 replies
  • 318 views
H

US account. iOS 13 beta 4. Open app, sign in, tap phone, call number, app hangs/locks up, app crashes. Call still in progress. Open app, app crashes. Uninstalled/reinstalled app.

7 replies

B
  • bjsvec
  • Known Participant
  • July 31, 2019
Yep.  Same here.  For in and outbound calls.  I only run iOS betas on my spare devices for this reason.


H
  • hector-larks
  • Author
  • New Participant
  • July 31, 2019
Ringcentral... is there an update in the works to resolve this? Is there a TestFlight program that is available for us to join?
H
  • hector-larks
  • Author
  • New Participant
  • July 31, 2019
The RC Phone app seems to work taking and making calls so far.
D
  • dave-hsu
  • New Participant
  • October 7, 2019
Looks like the same issue is happening now with13.1.2 update over the weekend.  
H
  • hector-larks
  • Author
  • New Participant
  • October 7, 2019
No issue yet on 13.2 beta
D
  • dave-hsu
  • New Participant
  • October 7, 2019
Update - My RC Phone app seems to work with the latest iOS, but Ring Central App connects for a second or two, then drops.  
S
  • saadet.swift
  • Known Participant
  • July 30, 2020
I've been told that this should no longer be an issue starting tomorrow :)
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