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Ringcentral app not sending text < 1000 characters.

  • March 2, 2022
  • 4 replies
  • 535 views

I run an BNB and text to send all my guest check-in instructions. It was working flawless until the new update. What's going on? I've contacted support no dice.

Best answer by Mary-Community_Moderator

I see that your case has been escalated to Tier 2 Tech Support. Please continue working with them to resolve the issue. Thanks!

4 replies

Mary-Community_Moderator
Community Manager
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I see that your case has been escalated to Tier 2 Tech Support. Please continue working with them to resolve the issue. Thanks!


I've got users in my company experiencing the same issue. Please advise what's going on. Thank you.

Same with our offices. Help!

Mary-Community_Moderator
Community Manager
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Hi! There's currently an outage with Outbound SMS due to underlying carrier. You may see more information at https://status.ringcentral.com/.