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RingCentral Automator automated message for SMS messages to our main office number

  • October 6, 2025
  • 3 replies
  • 51 views
D

I set up an automated reply for our main office number, but it doesn’t seem to be working. How do I get help to make this work? 

 

Thanks

Best answer by Mary-Community_Moderator

Hello ​@dsingerDO, If your automated reply isn’t working as expected, you might find some great insights and solutions from other members in our Workflow Builder group here in the Community.

To join the group:

  1. Go to the Groups section in the Community.

  2. Find Workflow Builder.

  3. Click Join Group to become a member.

Once you’ve joined, feel free to post your question there. Our Workflow Builder experts and fellow members can help you troubleshoot and optimize your setup!

    3 replies

    Mary-Community_Moderator
    Community Manager
    Forum|alt.badge.img+1

    Hello ​@dsingerDO, If your automated reply isn’t working as expected, you might find some great insights and solutions from other members in our Workflow Builder group here in the Community.

    To join the group:

    1. Go to the Groups section in the Community.

    2. Find Workflow Builder.

    3. Click Join Group to become a member.

    Once you’ve joined, feel free to post your question there. Our Workflow Builder experts and fellow members can help you troubleshoot and optimize your setup!

    D
    • dsingerDO
    • Author
    • New Participant
    • 3 replies
    • October 6, 2025

    Ok people have posted similar questions in that group without any responses. How do I get direct help for my specific issue? 

     

    Thanks

    Mary-Community_Moderator
    Community Manager
    Forum|alt.badge.img+1

    Ok people have posted similar questions in that group without any responses. How do I get direct help for my specific issue? 

     

    Thanks

    I saw your comment on the post where Byrne offered to help! I’m sure he’ll reach out once he checks it. 😊


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