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Question

RingCentral becomes default dialer for Google Calendar in work profile.

  • August 12, 2019
  • 5 replies
  • 840 views

I have both RingCentral and Google Calendar (we use G-suite) installed in my Android Work Profile (using Android 8, Samsung S8).


When I click a phone number in Google Calendar, it automatically dials via RingCentral. Other apps launch my default phone dialer. I have cleared all default apps from Calendar and RingCentral, but can't seem to prevent this behavior.


I would prefer that my standard Phone dialer is used for all phone numbers from within the Work Profile.


Any suggestions?


Best,


Marc


5 replies

  • Author
  • New Participant
  • August 30, 2019
Thank you for the update. There were no defaults set to clear; still having the same issue.

Marc

  • Known Participant
  • August 30, 2019
Merr :/ What do your settings look like?

  • Author
  • New Participant
  • August 30, 2019


  • Known Participant
  • July 30, 2020
Hey Marc,

Going into the System app settings -> RC app -> then Clear Defaults should work! 

  • Known Participant
  • July 30, 2020
Hmmm...honestly, not sure why you're having issues still since your settings look fine :/