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Question

RingCentral Disabled Calling Number (outbound)

  • December 30, 2022
  • 1 reply
  • 501 views

We keep getting a message from RingCentral saying "this number has been disabled. please contact your admin or ringcentral support" and I never disabled a number. I have no idea how this even got disabled.


Any clues on how/why RC disabled outbound calls to a number?

1 reply

BeckyH
Community Manager
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  • Community Manager
  • January 3, 2023

Hey, @Adam D. Ramczyk Sounds like someone from the team helped with your issue with information on whitelisting.
If this did not help, please reach out to the Community Team and we'll be glad to look into this further. Community.Support@RingCentral.com