Skip to main content
Question

Ringing time lesser when set to Ring all at once

  • August 10, 2022
  • 2 replies
  • 286 views

I did a test on incoming calls in 2 scenarios

Scenario 1, Ring in order, the number of ring set to 15 rings/75 Secs, going to voice mail after 1 min 50Secs

1660097715435.png

Scenario 2, Ring all at once, the number of ring set to 15 rings/75 Secs, going to voice mail after 30+Secs

1660097751684.png

Please can you advice why is this happened? and how to make Scenario 2 has the same duration of ringing time (1min 50Secs)


2 replies

Mary-Community_Moderator
Community Manager
Forum|alt.badge.img+1

May I know what is the second call forwarding assigned?


  • Author
  • New Participant
  • August 11, 2022

Hi Mary,

It's the existing phone - link to MS Teams.