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Allow Editing "Roles" so that a manager could see "user status", but not be able to adjust the call handling. This would protect the company and allow managers to view reports and assess performance.

hi Woodroof, 

Check out this KB article for information on how to create custom roles: https://support.ringcentral.com/s/article/10640-user-roles-permissions-create-custom-role?language=en_US

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