Question

Sent faxes have terrible image quality when viewed as a preview in RC for Windows.

8 years ago
May 26, 2016
2 replies
591 views

ethan-maass
New Participant
1 reply

I have sent faxes by opening a PDF, selecting Print and choosing RingCentral from the printers list. After the fax is sent, I click the "eye" icon in RC for Windows to see what the fax looks like, and the image quality is terrible. Is this what my customers are seeing when I send them a fax?

nathan-malone
Participating Frequently
21 replies
8 years ago
May 26, 2016

Hello Ethan,

What kind of file are you sending? Are you sending a picture or just a word document?

Kimberly430060040
New Participant
2 replies
4 years ago
February 16, 2021

Has this issue been resolved? Apparently not because I'm a new user and still have the same problem in 2021. Does anyone know the fix for this?

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