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Show unknown user number while receive call

  • March 14, 2022
  • 2 replies
  • 936 views

Hello,

When i receive any unknown number than in widget shown no name but in admin portal when i show call log than shown name.

So can we shown than name whenever receive any unknown number which is not saved in out contact list.

Best answer by Mary-Community_Moderator

Incoming Caller ID Name is available to RingCentral Premium and Ultimate accounts. If you are currently subscribed to it but not getting the feature, please contact Technical Support for assistance.


https://support.ringcentral.com/article/Caller-ID-Name-Inbound-Caller-ID-Available-Customers.html

2 replies

Mary-Community_Moderator
Community Manager
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Incoming Caller ID Name is available to RingCentral Premium and Ultimate accounts. If you are currently subscribed to it but not getting the feature, please contact Technical Support for assistance.


https://support.ringcentral.com/article/Caller-ID-Name-Inbound-Caller-ID-Available-Customers.html


  • Author
  • Participating Frequently
  • March 18, 2022

We have premium account but can't shown name in ring central widget so how can i enable that?