We have spent 6 months since coming onboard at Ring and have not been able to get SMS set up after explicitly following instructions from the customer support team and having the issue escalated 6x. Is anyone else having this problem?
I am ready to cancel our contract but being told that we need to pay for the remaining 6 months!!!
Ring has not fulfilled their end of the bargain supplying services we need as a business. Has anyone sucessfully resolved this?
We have spent 6 months since coming onboard at Ring and have not been able to get SMS set up after explicitly following instructions from the customer support team and having the issue escalated 6x. Is anyone else having this problem?
I am ready to cancel our contract but being told that we need to pay for the remaining 6 months!!!
Ring has not fulfilled their end of the bargain supplying services we need as a business. Has anyone sucessfully resolved this?
Hi there – we’re really sorry to hear about your experience, and we understand how frustrating this has been. This isn’t the kind of service we aim to provide.
To help get this resolved, please send me a direct message with your RingCentral account details and the best contact information for you. We’ll make sure your case is reviewed and escalated to the appropriate team for further assistance.
Looking forward to your message so we can take action as soon as possible.
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