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I created a campaign for client prospects and job applicants (texts are just to confirm they received our emails) = BASIC. I think I need to create a second one for communicating with my employees (I have a virtual office so that is our primary communication tool) = COMPLEX. Is there another option?

@Antigone Killingstad I think the process would be the same. Can you help me understand why one use case would be different from the others?
I want to make sure I'm understanding.


According to the video I received from RingCentral, it says most companies only need one campaign but didn't explain when a company might need multiple ones. I wanted clarification that I needed two because the type of messaging is different. For examples, prospects receive an email that says "it's Tailored Pet Services checking in to ensure you received our email". Employees would receive numerous types of texts regarding payroll deadlines, contacting clients, updates to schedule, etc. Does that help clarify my question?


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