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Hey @Renato, I checked into your account and I'm not seeing a TCR form submitted. You can submit your form via this link:
https://www.ringcentral.com/tcr
If you have further questions or if we can help, please reach out at Community.Support@RingCentral.com

Similar issue…this is a real problem.

I doubt this was a surprise roll out by all the major cell carriers…just seems like a little planning could have prevented all this.

TCR form submitted on Jan 7th. We are a property management company that can’t reply to any texts; I get that it’s out of RingCental’s control but I feel like someone should have seen this coming.

1 month today and still no resolution, prepare for longer than 10-14 days.