Has anyone had luck reactivating their SMS after the registration?? The amount of customers who are complaining that they cannot reach us is growing, and I cannot get anyone on the phone to help me out. I submitted the form and a ticket but no word back. All while I am paying for this service!!
+2@WALKER PLASTIC SURGERY Please shoot us an email with your account info so we can look into the case that you have open. Community.Support@RingCentral.com
Been weeks here, no responses from RingCentral on difficulties with SMS registration. Web tickets open, and nobody this forum is getting any answers either.
Join the club - RingCentral Support is lack luster, almost non-existent. We are already looking at different VoIP vendors to replace RingCentral. No point in paying a premium for sms/text when it doesn't work. RingCentral needs to get their act together.
I'm reaching out to assorted "account reps" that were eminently accessible and responsive during the rollout process and immediately afterwards. Hopefully they can kick this issue and get it handled for us. If I can reach out to somebody and get movement, fine. If not, yes, we will go elsewhere.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
