Solid black box occupying whole page on recipients fax | Community

Every time I fax a document with my signature in it, the recipient receives a blackened out page.

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Hi Reno! Sorry you are having this trouble! Does this happen for every fax you send, or only faxes with your signature in it?

Thank you for responding Only with my signature in it

Hey Reno, what does your signature look like by itself? Could you share a screen shot of what the fax looks like before it sends?

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