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Question

Switching audio calls to video

  • May 19, 2025
  • 1 reply
  • 13 views

Does the other user need a specific type of phone to accept a video call request from RingCentral? 

1 reply

ByrneReese
Community Manager
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  • Product Manager
  • May 20, 2025

Video calls can only be accepted from a computer or device that supports video. That would be:

  • The RingCentral desktop app
  • The RingCentral mobile apps
  • The web version of the desktop app