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Question

Text messages

  • January 5, 2023
  • 1 reply
  • 363 views

I can't send texts. I write the number, i write the message but the icon send is not enabled

1 reply

Mary-Community_Moderator
Community Manager
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Hi Steve, there's a new policy requiring mobile carriers' new registration to help verify messaging traffic from business phone numbers, which applies to all RingCentral customers. To know more about this, please see the article below.

https://support.ringcentral.com/article-v2/Intro-SMS-compliance-campaign-registration.html?brand=RC_US&product=RingCentral_MVP&language=en_US


You may also submit a Support Ticket if you need further assistance with registration. Go to https://support.ringcentral.com/new-case.html.