The caller can't hear me when using the RingCentral app on my iPhone 7+.

Hey Jim,

Is this happening on the RingCentral Mobile App (similar to the softphone) or the RingCentral Meetings App (the mobile version)?

Could you share a screen shot of the Settings section where the microphone should be?

Ding! Ding! Ding!  - That's it - problem solved!  I switched the slider from "Don't Allow Changes" to "Allow Changes" and now I can hear the callers.  

Thank you so much,
Jim

Hello,
I'm having the same problem as above:
Under Settings>Privacy>Microphone there are no apps listed requesting access to the microphone. 

I tried your fix however under "Settings-General", I do not have the option "Restrictions Microphone Allow Changes". 

As I know this thread is outdated can you provide an update? I'm also on an iphone 7

Figured it out!
"settings - screen time - content and privacy restrictions " 

Using iPhone 11 (SX max) with latest iOS. When I answer a call in the Ring Cental App I can hear the caller but they can't hear me. If they call my cell directly there is no problem. Microphone is enabled for Ring Central in the Privacy > Microphone settings. Microphone doesn't work on video call either. Check Screen time preference and all is fine there. Any ideas?