The customer name is not populating when I receive a call

When I receive a call, the customer name is not populating. I'd just like to add their name for future conversations but I don't know how to do this. Can you assist?

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You shall be able to tap the little "info" icon on the call log next to the number you want to add a name to it, a number profile page will open, you can then create a new contact for the number.

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