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Question

The Status page says to contact support if we are experiencing this outtage. Is is necessary?


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the status page of this current outage says we should contact Ring Central Support and let them know that we are experiencing this outage. Is that necessary or will the issue resolve automatically. The hold time is over an hour. Don’t want to clog up their customer support line unnecessarily.

BeckyH
Community Manager
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  • Community Manager
  • January 22, 2025

THANK YOU! 
No need to contact support. Stick around the Community for updates. 
 


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  • New Participant
  • January 22, 2025

Thank you. They may want to change the message that says to do so to reduce your call logs.

 

Good Luck!


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