Hi, If I were to answer a call, can I transfer a call to a cellphone number(not RC number)?
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After you answer, one of the buttons showing in the app is Transfer. Click that and then enter the number you want to transfer to. You can choose to do a warm or blind transfer.
https://support.ringcentral.com/s/article/RingCentral-Phone-Transfer-a-Call?language=en_US
https://support.ringcentral.com/s/article/RingCentral-Phone-Transfer-a-Call?language=en_US
If you want to set it up in the website, go to your RingCentral site, Settings > Call Handling & Forwarding > Settings and edit Call Flip. You can set up a "Flip" shortcut by simply dialing *1 or *2 , etc. and adding a phone number to that shortcut.
Thank you.
I have been trying to get hold of RC for 3 days now and no luck. None of my Cases are attended to.
Do you know how to create a new user and give that user another user's RC number with a new extension. And then removing the other users RC number.
Do you know how to create a new user and give that user another user's RC number with a new extension. And then removing the other users RC number.
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