Skip to main content
Answer

transferring calls

  • January 14, 2021
  • 3 replies
  • 299 views

can't transfer calls anymore on the mobile app? It use to work but now it don't come up to choose the transfer button?

Best answer by wendy-bc

I have been sending out "friendly reminders" to my Users to replace the app not only on their desktop but also on their mobile phones with the "new" unified app. Some "get it" and others, well let's just say I need to keep sending the "friendly reminder."

Here is the link:

https://www.ringcentral.com/apps/rc-app

3 replies

Mary-Community_Moderator
Community Manager
Forum|alt.badge.img+1

Hi Angie,

Which app are you using? Is it the one with an R icon or phone symbol?


  • Inspiring
  • Answer
  • January 14, 2021

I have been sending out "friendly reminders" to my Users to replace the app not only on their desktop but also on their mobile phones with the "new" unified app. Some "get it" and others, well let's just say I need to keep sending the "friendly reminder."

Here is the link:

https://www.ringcentral.com/apps/rc-app


BeckyH
Community Manager
Forum|alt.badge.img+2
  • Community Manager
  • January 14, 2021

@Wendy Busse-Coleman Keep us updated on how this goes with your users and if there is anything missing that we can provide to make it easier!