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Turn off AI Assistant for ALL users?


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How do we turn off the AI assistant for all users at once?
 

...it’s causing a lot of call disruptions and we don’t want it enabled by default. 

Best answer by john-oliphant

Answering my own question: I used a template to shut it off for everyone. 
They can opt-in, rather than me needing to deal with a bunch of service tickets asking to shut it off. 😉

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  • Author
  • Inspiring
  • 43 replies
  • Answer
  • March 6, 2025

Answering my own question: I used a template to shut it off for everyone. 
They can opt-in, rather than me needing to deal with a bunch of service tickets asking to shut it off. 😉


  • New Participant
  • 1 reply
  • April 8, 2025

It did not work for me. I turned off in the templates the AI options but it is still showing on settings menu when the users login to ring central app.  Did you created a new template for this purpose?  

Is it possible to remove or disable it?  

 


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I doubt we can remove it, it’s one of those features everyone brags about having in their systems these days and RC is no different. 😉 

If users turn it on, they’re on their own. 

I created a new template to turn it off for existing users. When I create new users I have to shut it off manually. 


Problem Solver
  • Participating Frequently
  • 118 replies
  • April 8, 2025

It’s possible to be removed. You just need to contact RC about removing AI assistant for your account. 


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