I have a person who left the company. I have re-assigned their phone to another person. The email notifications for voicemails still is going to the old employee. How can I remove them from the notification list?
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Did you create a new extension for the user or re-use the old one?
I used the old extension and changed the user information. The old name shows on the phone but it's OK in RingCentral. The old employees email is getting notifications still.
You may check the Voicemail Messaging Notifications of the user. Check the guide [here][1].
[1]: https://support.ringcentral.com/article/9740.html
[1]: https://support.ringcentral.com/article/9740.html
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