voicemail not playing correctly

My default voicemail says "you've reached Clarissa Cruz-Duran..." on the ring central website but instead it plays "you've reached paralegal unknown..." , is there a way I can fix this without recording a custom message?

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Hello LOPEZ,

Check out this Troubleshooting Tread: The Wrong Name is Heard when Calling a Users Extension and let me know if that was the issue

Hello,

I've been having a problem with RC's voicemail. Whenever all of us play the voicemails, it's playing the automated system's options, '' To leave a message, press 1...'' That's all we hear. Please help.

Thanks,
Julia

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