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Webphone Authentication Issue

A

When I am trying to authenticate with my ringcentral account from webphone demo app its given me error "we didn't recognize your email address" even I have created developer app from my own ringcentral account.
I am using the paid account and that is created as a user account by admin (with full permission).
screenshot-5.png

2 replies

Mary-Community_Moderator
Community Manager
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@ahmad jalal, let me help you with this. Please email us at community.support@ringcentral.com.

A

By default it is in production mode. Workaround is you need to run 'toggleEnv()' in Chrome Developer Tools console of this inspect element (right clicking) extension to open environment setting panel. Toggle the Enable button and save. It will start to use developer environment.

Check here: https://community.ringcentral.com/questions/97753/embeddable-app-login-to-sandbox.html

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