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Question

Where is the SMS registration confirmation?

  • January 11, 2023
  • 2 replies
  • 285 views

We already uploaded the SMS Registration form to your Dropbox, but we didn't receive any confirmation. When can we start sending SMS in a normal way again?

2 replies

BeckyH
Community Manager
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  • Community Manager
  • January 11, 2023

Hey, @WaveCrest Team It looks like this case was submitted 2 days ago. Right now, they are expecting up to a 10-day turnaround time.
We have a thread for all questions associated with the TCR/SMS Restrictions HERE.
We'll keep you updated and you're always welcome to connect with us via email if you have additional questions.
Community.Support@RingCentral.com


Mary-Community_Moderator
Community Manager
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You will receive the confirmation message once RingCentral hears back from TCR, and the process may take up to 10 business days. You will receive additional emails if there are any issues with your registration. Please make sure to monitor your inbox from time to time.