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Question

Why is Customer Service added to the end of every caller ID entry?

  • May 28, 2019
  • 3 replies
  • 326 views
J

3 replies

J
  • jay123456789
  • Author
  • New Participant
  • May 29, 2019
Excellent, that worked! Thanks!
J
Community Manager
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  • Jessica H.
  • Community Manager
  • May 29, 2019
You're welcome! 
J
Community Manager
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  • Jessica H.
  • Community Manager
  • July 30, 2020
Hi Jay, 

With the new feature release you can customize your caller ID. If you have Queue Name selected, and your queue is named Customer Service, it'll populate :) 


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