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Question

Why Is the type of checkbox an issue??

  • April 3, 2025
  • 1 reply
  • 8 views

The first image is the wording they require with the checkbox consent. The problem is I use a contact form from Honeybook. They don’t have an option where I can add a single checkbox, but they have one where I can have the user select one or the other. I labeled them so the customer has to actively choose on or the other.

This is why I’m being rejected and it’s the ONLY reason left from the long list of nit-picking wordsmithing they did (including contradictory wording from different phone reviewers)

 

Here’s what they want me to have:

 

 

Here’s what I was able to add based on the limitations of my form (which btw… there’s no mechanism to track these responses)

 

This is MADDENING!!! I switched from phone.com bc they didn’t have enough guidance and none of my texts were going in or out to clients, but now I have a service that can’t be used bc I don’t have the right kind of checkbox.

Ugh!!!

1 reply

BeckyH
Community Manager
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  • Community Manager
  • 734 replies
  • April 3, 2025

Hey, ​@LisaLisa Can you get in touch - I’d like to see if we can have someone look into this. 
Shoot me a DM. 


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