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Chat is terrible and phone support at Ring Central is terrible. Yikes. I am in an office with wifi only and no wired connection. The wifi is not mine. I have a ring central desk phone VVX411. Should I purchase a phone with wifi built in, or configure a wifi bridge for my current phone? What works best? I really do not like using the softphone on my computer. Any thoughts.

probably either option is fine. 
You’d get better support on the topic if you reach out to the manufacturer of the phone. Poly will be able to recommend a wifi bridge to use with your VVX411


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