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Question

Glip new message numbers not working

  • February 18, 2021
  • 2 replies
  • 268 views
M

This started happening on both RingCentral app and the glip web page. the indicator of the number of messages that are new is missing. All it does is bold the group or name.

    2 replies

    Mary-Community_Moderator
    Community Manager
    Forum|alt.badge.img

    Hi @meatheadpro, have you tried to logout and log back in?

    M
    • meatheadpro
    • Author
    • New Participant
    • 1 reply
    • February 18, 2021

    I resolved this myself, seems there is a new BETA feature in your preferences called New message badge count. It was set to @mentions and direct only. Changed to ALL messages and it stated to work as before.

    Reply


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