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Question

Call Details for Calls Outside of Service Level

  • July 21, 2022
  • 1 reply
  • 220 views
J

Is there a report that shows the details around all calls that are outside of Service Level? Looking for Time of the call, reps that it rang to, etc.

    1 reply

    Mary-Community_Moderator
    Community Manager
    Forum|alt.badge.img

    Hi @James Suller, I'm working on getting answers to your questions.

    Reply


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