question

James Suller avatar image
James Suller asked mary-community-moderator commented

Call Details for Calls Outside of Service Level

Is there a report that shows the details around all calls that are outside of Service Level? Looking for Time of the call, reps that it rang to, etc.

analytics and reporting
1 comment
1 |3000

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Hi @James Suller, I'm working on getting answers to your questions.

1 Like 1 ·

0 Answers

Work together.
From anywhere.

Team messaging, video meetings
and phone - all in one app.


Get the new RingCentral app