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Question

Call API


Hi,

I would like to understand how to go past the below error.

I am using Postman to access Call log records.

{

"errorCode": "InsufficientPermissions",

"message": "In order to call this API endpoint, application needs to have [ReadAccounts] permission",

"errors": [

{

"errorCode": "CMN-401",

"message": "In order to call this API endpoint, application needs to have [ReadAccounts] permission",

"permissionName": "ReadAccounts"

}

],

"permissionName": "ReadAccounts"

}

I have managed to generate both an access token and refresh token in the JWT workflow.

However I can’t go past this message

For the header

I have used the below inputs

Authorization Bearer (Access token)

Accept application/json

I know I have set up the scope to include ReadCallLog Analytics as I receive in the refresh token

Insert Picture of scope

1688039873909.png

Please let me know the next steps

2 replies

PhongVu
Community Manager
Forum|alt.badge.img
  • Community Manager
  • 2313 replies
  • June 30, 2023

Can you share the full API endpoint you call? Also the app client id.


  • Author
  • New Participant
  • 1 reply
  • July 13, 2023

thanks Phong, i figured out the answer it required a ~ sign to make it work


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