Question

Add phone extensions into CSV import for Personal contact list in RC Phone

4 years ago
January 25, 2021
1 reply
144 views

Rick2632252011
New Participant

Our corporate contact list has extension numbers, some are 4 digit and some 8 digit. There is no column in the CSV file for extension numbers. When I try to use the other phone numbers such as business or home with a 4 digit, the formatting is wrong. Can this be set up for a column in the CSV file?

Mary-Community_Moderator
Community Manager
2295 replies
4 years ago
January 25, 2021

Hi Rick, there is no option to edit the CSV format for adding contacts. You may submit a feature request on our Idea Portal instead. Follow guidelines using this article Submitting and Voting for Product Ideas

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