Question

Instructions for how to redirect the main line callers from an assigned user to the IVR

1 year ago
November 21, 2023
1 reply
57 views

ltraskey
New Participant

Is there a write-up of instructions for how to change the custom rule we created from my extension getting the main line calls to the IVR if I were to go on vacation?

welcome01
Participating Frequently
123 replies
1 year ago
November 21, 2023

Sounds too specific. You can search in the Admin Portal Guide
https://assets.ringcentral.com/us/guide/mvp_admin_guide.pdf

Imo your best option is to contact support and ask them for help with the setup.
You can also explain all the details in here and I'll be happy to help.

Reply

Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

Cookie settings

We use 3 different kinds of cookies. You can choose which cookies you want to accept. We need basic cookies to make this site work, therefore these are the minimum you can select. Learn more about our cookies.

Basic
Functional

Normal
Functional + analytics

Complete
Functional + analytics + social media + embedded videos

Reply

Related Posts

Call routing to group then individual extensionicon

Can a delegate line be assigned for outgoing calls?icon

RingCentral system modifications - Existing Usericon

How can I set up an automatic SMS reply when a user presses a key on the IVR menu?

How can I toggle between my direct line and company line SMS?icon

Most helpful members this week

Sign up

Login with SSO

Login to the community

Login with SSO

Scanning file for viruses.

This file cannot be downloaded

Cookie policy

Cookie settings