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Question

Service not running for QOS test

  • April 13, 2022
  • 1 reply
  • 222 views

Hello,


I am trying to run the QOS test (https://www.ringcentral.com/support/qos.html) and it just loads a page with a small bar across the screen, but does nothing even after waiting several minutes. It just keeps redownloading the installer, which I have already ran. I have checked and the necessary services are running, but when I go to the page to check it says it can't talk to the service. Tried running on Mac, Linux, and Windows, but all have the same issue. I have checked to make sure the two services are actually running in Task Manager/Activity Monitor and they are there, but it still won't talk. Is there something I am missing?

1 reply

Mary-Community_Moderator
Community Manager
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Hi Joe, I'm currently checking with Internal Team if there's a problem with it.


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