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Question

Windows 10 dialer

  • July 11, 2024
  • 1 reply
  • 22 views
R

Yesterday RingCentral worked flawlessly.  Today, I tried to click on the web based phone number to dial.  just like I have always done.  Nothing.. Now, After review with the Ring Central team they tell me it “should be” right.  I DID notice that although Windows shows RingCentral in the app Chioces, the TEL protocol is absent. Yesterday the Ring Central icon was there,I cant select ring Central as the default app. Anyone else see this issue?

    Mary-Community_Moderator
    Community Manager
    Forum|alt.badge.img

    Hi @RLU98, 

    Here are a few things ou can try to resolve the issue:

     

    Reinstall RingCentral

    There might be a glitch or a configuration issue that occurred with a recent update. Try uninstalling and then reinstalling the RingCentral app. This can help reset its protocol associations and potentially fix the issue.

     

    Check for Windows Updates

    Make sure your Windows is up to date. Occasionally, these kinds of issues can be resolved by a system update that fixes underlying bugs affecting app protocols.

    Reply


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