Recently RingCentral introduced it's AI capabilities which can transcribe, summarize, list action items of the call recordings and share with the Sales Agents.
We are looking for a way to get these call summaries and action items to the Zoho CRM and associate with the specific lead. How can we do that?
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If we have gotten the RingSense licenses, and have done the integration to Zoho CRM - how can we access the settings of the integration to further customize what and where the call logs get pushed to Zoho?
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