Question

Call Queue Members and Forwarding

2 years ago
December 20, 2022
1 reply
738 views

clintsmith
New Participant

If someone is a member of a call queue and they forward their line (not the call queue (mainline) number), does a call that comes to the call queue that they're a member of get forwarded to them as well?

Thanks!

Mary-Community_Moderator
Community Manager
2293 replies
2 years ago
December 20, 2022

It should not forward to the call queue members since it's a direct forwarding.

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