You want to export call logs from RingCentral and store them in your database to minimize API calls and enhance data accessibility. You have several questions regarding export formats, data limits, and API request capabilities.
Solution:
Here are the answers to common questions regarding the export of call log data:
-
Can I export call log data in CSV format?
-
Currently, the RingCentral API only supports call log data in JSON format. Due to the variable structure of call logs, CSV is not a universally supported format. Developers can convert the JSON data into CSV format if needed.
-
-
Can I increase the perPage limit when accessing call log data?
-
No, the perPage limit is fixed at 1000 records per request. This limit is set to prevent abuse and ensure the stability of the system.
-
-
Can I create a script to download call log data from several months ago?
-
RingCentral stores call log data for a limited period, typically up to 90 days, depending on your subscription plan. The API allows you to retrieve only the data that is currently available.
-
-
Is there a data or date limit for my call log requests?
-
Yes, call log data is typically available for up to 90 days, after which older data is no longer accessible through the API.
-
Summary:
-
Call logs can only be exported in JSON format.
-
Call log data can only be retrieved for up to 90 days.
-
The perPage limit is fixed at 1000 records per request.
