Question

Device id in softphone

4 years ago
May 10, 2020
2 replies
1442 views

Viresh2588672020
New Participant
1 reply

Using Softphone for desktop, can we get the device id in ringcentral api?

Using softphone we can make calls, sms but not sure why we don't get the device id

Anirban2396911020
Inspiring
1018 replies
4 years ago
May 10, 2020

Not sure if you will get device id with softphone, because it may not register the device.

Here is a link you can check: https://forums.developers.ringcentral.com/questions/10052/callout-using-mobiledesktop-app.html

alexrogers
Participating Frequently
7 replies
2 years ago
May 23, 2022

Hi @Viresh P

Were you able to get an answer for this please? We have the same problem.

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